OVERVIEW
Welcome to serentiq! The terms “we”, “us” and “our” refer to serentiq. serentiq operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). serentiq is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services.
To use the Services, you may be asked to provide certain information. You represent and warrant that all information you provide is correct and that you have all rights necessary to do so.
You are solely responsible for your account credentials and activity.
SECTION 2 - OUR PRODUCTS
We sell Solar Portable Power Stations. Products are available as long as they are in stock.
We have made every effort to provide accurate product representations. Colors or appearance may vary due to your device display.
All descriptions and availability are subject to change at any time without notice. We reserve the right to limit product quantities or discontinue products at our discretion.
SECTION 3 - ORDERS
By placing an order, you offer to purchase a product. We reserve the right to accept or decline your order.
Orders are not binding until accepted and payment is received.
Orders may not be canceled once confirmed.
You may only purchase for personal or household use—not for resale.
Returns are subject to our [Refund Policy].
SECTION 4 - PRICES AND BILLING
Prices are shown in USD, include VAT, and apply only to shipments within the USA.
Shipping is $14.99 per order.
Prices are subject to change at any time.
You agree to provide current and complete billing and account information and authorize charges to your provided payment method.
SECTION 5 - SHIPPING AND DELIVERY
We only ship to addresses within the United States.
Our products are fulfilled by CJ Dropshipping. Typical delivery time is 5–7 business days.
Once the order is handed to the carrier, risk of loss passes to you.
We are not responsible for delays caused by shipping providers, customs, or force majeure.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website is owned by serentiq or its partners and is protected by copyright and intellectual property laws.
You may not reproduce, modify or use any part of the site or its content without our written permission.
SECTION 7 - OPTIONAL TOOLS
We may offer tools provided by third parties. We do not control or endorse them and provide them "as is" and "as available".
Use at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content or actions.
Engage with them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
serentiq is powered by Shopify.
Shopify is not responsible for any transactions made between you and serentiq.
You release Shopify from all liability related to your purchases.
SECTION 10 - PRIVACY POLICY
Your personal data is processed according to our Privacy Policy and Shopify’s Privacy Policy.
By using our Services, you consent to this.
SECTION 11 - FEEDBACK
Any feedback or content you submit to us may be used by us commercially.
You may not post offensive, misleading, or unlawful content.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies on the site at any time without notice.
We reserve the right to cancel or update orders based on such corrections.
SECTION 13 - PROHIBITED USES
You may not use our site for unlawful purposes, to harm others, or to interfere with the Services.
We may suspend or terminate access for violations.
SECTION 14 - TERMINATION
We reserve the right to terminate access to our Services at any time for any reason.
Sections that by their nature survive termination will remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free operation.
We disclaim all warranties except where required by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages.
This includes, but is not limited to, loss of profits, data, or use.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless serentiq, Shopify, and affiliates from any claims or damages resulting from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remainder remains in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms is not a waiver.
These Terms, together with other posted policies, constitute the entire agreement between us.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent.
We may assign our rights without notice or consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Switzerland.
You and serentiq agree to submit to the jurisdiction of Swiss courts in Baden, Aargau.
SECTION 22 - HEADINGS
Headings are included for convenience and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time.
You are responsible for reviewing them regularly. Continued use of the Services constitutes acceptance of the changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
hello.serentiq@gmail.com
Business Name: Nils Rindlisbacher Factory
Business Address: Mehrhaldenstrasse 24, 5415 Nussbaumen, Switzerland
Business Registration: Sole Proprietorship
SECTION 25 – LIMITATION OF LIABILITY FOR ELECTRONIC PRODUCTS
Our products are electronic in nature. While we ensure the highest quality through our suppliers, we are not responsible for damages resulting from improper use, misuse, or failure to follow safety instructions.
You agree that any damage to devices, property, or persons resulting from usage is solely your responsibility.
You must follow the usage instructions provided by the manufacturer and ensure compliance with local electrical and safety standards.